Shipping Information

A Message to You

We know you're excited to receive your LustraLight order — and we are too! That's why we do everything we can to process and ship your purchase as quickly as possible.

All orders are typically processed within 24 hours of purchase. During peak seasons or public holidays, processing may take up to 48 hours. Shipping times vary by destination, but most customers in the USA, UK, and Australia receive their orders within 7–15 business days.

We partner with trusted fulfilment providers to ensure reliable delivery across our supported regions. In some rare cases, delays may occur due to courier issues, customs clearance, or high-demand periods  but rest assured, your order is on its way and we’ll keep you updated every step of the journey.

Once your order has been shipped, you'll receive a confirmation email with tracking details so you can follow your package in real time.

If you have any questions or concerns about your order, our support team is here to help. Please contact us through our Contact Us page with your order number, and we’ll get back to you within 24–48 hours.

Thank you for choosing LustraLight  your wellness journey matters to us.